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EMA Instructors


The Enrollment Management Academy will be led by Pamela Deegan (former CIO and CCCIO President), Carlos Lopez, (Vice President of Academic Affairs, El Camino College), Alketa Wojcik (CSSO at MiraCosta College), Tim Flood (CBO at MiraCosta College), Jon Knolle (Provost and Vice President of Academic Affairs at Monterey Peninsula College) and Christina Ryan Rodriguez (Dean of Enrollment Services at Golden West College). 

The Academy has been assisting California Community Colleges in successfully planning and scheduling programs to ensure student success since 2015. To date, EMA has hosted 70 colleges with many opting to return to the Academy in order to train additional college colleagues involved in the enrollment management process.

Pamela Deegan


Pam Deegan began her career at California State University, Los Angeles, where she taught both
graduate and undergraduate courses in structural kinesiology and exercise physiology. She then moved to the California Community College system as a faculty member.

Pam served for over 29 years in the California Community College system and over 36 years in higher education. Seventeen of those years were as a faculty member, while 19 were as an administrator. This later category included service as Dean of Instruction at Irvine Valley College and Santiago Canyon College; and Vice President of Instruction or Chief Instructional Officer (CIO) at Miramar College, Mt. San Jacinto College, and MiraCosta College.

Pam served as President of the Chief Instructional Officer for California. Perhaps her most notable contribution during her tenure as president was to work with the presidents of both the
state Academic Senate for Community Colleges and the Chief Student Services Officers to develop the idea and plan for the Basic Skills Initiative for all of the students in the community college system.

Pam’s commitment to leadership was rewarded with the 2007 Association of California Community College Administrators (ACCCA) Award for Administrative Excellence, an honor that culminated from nominations throughout the state. She also received the 2009 Carter Doran Award—the award that is granted to one CIO in California each year for leadership and vision.

Although retired, Pam continues to serve the community college system. Pam believes that effective leaders share their expertise with their colleagues.

She taught instruction and enrollment management at Claremont Graduate University and conducts the University’s 4-day Enrollment Management Academy for community college teams. She has also taught enrollment management at Association of California Community College Administrators (ACCCA) 101.

For over 15 years, Pam, with two other former CIOs, conducted bi-annual training for new CIOs and instructional deans. Her major contributions to the training are in the realm of enrollment management and scheduling best practices. Pam also served as the lead administrative author for the Chancellor’s Office “Basic Skills Completion: The Key to Student Success in California Community Colleges”.

Tim Flood

Tim Flood

Tim Flood has worked within the California public education system for 35 years, 19 of those years in
administrative roles within the California Community College system. Flood currently serves as the Vice
President, Administrative Services for the MiraCosta Community College District and is responsible for the development and effective management of district's administrative, fiscal, logistical and physical resources, which includes finance, capital construction, facilities, maintenance, custodial, food service, finance, mailroom, bookstore, college police and cashiering operations and services.

Flood’s previous roles include serving as the Vice President for Business and Administrative Services at Southwestern Community College District and Vice President Administrative Services and Director of Campus/District Facilities and at Grossmont College. Flood has also served as the interim President of Grossmont College and acting Superintendent/President of Southwestern Community College District during their presidential search processes. Throughout his community college career, Flood has helped lead collegewide enrollment management efforts, bringing transparency and understanding of the financial impacts of enrollment management decisions.

In addition to his administrative roles, Flood is an active member on several statewide organizations,serving as the chair of the California Community Colleges/Independent Owners of Utilities (CCC/IOU) and the California Community College FUSION system taskforces. He also serves on the Association of Chief Business Officials (ACBO) Facilities Advisory Committee. Flood has taught at the Claremont Graduate University’s 4-day Enrollment Management Academy for community college teams and has provided presentations on integrated planning and finance at state and local levels.

Flood was an adult re-entry student, earning his A.A. degree from Grossmont College in his late 30’s. He subsequently went on to earn a Bachelor of Science degree in accountancy, and Master of Public Administration, with an emphasis in finance from National University.

Jon Knolle


Jon Knolle currently serves as the Provost and Vice President of AcademicAffairs at Monterey Peninsula College where he provides leadership for operations and activities within Academic Affairs, including supporting programs and faculty in areas including curriculum, instruction, scheduling, enrollment management. Jon previously served in multiple Dean of Instruction roles providing leadership for areas including online education, instructional technology, library services, K-12 pathways/dual enrollment, adult education, and career education programs.

Jon also serves as adjunct faculty in the Media Arts & Design department at California State University, Chico where he teaches undergraduate and graduate courses in instructional design and technology; multimedia and web design; social media; and communication technologies.

Jon has Bachelors and Masters degrees Instructional Technology from California State University, Chico and a Doctorate in Educational Leadership with a concentration in Higher Education Leadership from California State University, Sacramento.

Carlos Lopez


Carlos Lopez, El Camino Real as Vice President of Academic Affairs with more than 18 years of community college service as both a faculty member and an administrator.

Prior to arriving at MVC, he was the Vice President of Academic Affairs at Santa Ana College. In this role he provided administrative oversight for all credit instructional programs, online education, OER programs, academic support services, athletics, two public safety academies. He was instrumental to the development and implementation of Santa Ana College’s bachelor’s degree in Occupational Studies. Lopez is a widely recognized expert in strategic enrollment management and co-teaches a summer academy, co-sponsored by the California Community Colleges Chancellor’s Office and the College of Educational Sciences at Claremont Graduate University. The executive board of the California Community Colleges Chief Instructional Officers recently appointed Lopez to serve on the California Community Colleges Chancellor’s Office Strategic Enrollment Management workgroup.

In addition, he has served as the Dean of Mathematics and Sciences at MiraCosta College and Dean of Instruction for Academic Programs at Mt. San Jacinto College. Lopez was an associate professor of mathematics at Mt. San Jacinto College where he also served as the chairperson of the Mathematics Department and project director of a U.S. Department of Education Title V STEM grant. He is active in state-wide organizations and served on the Executive Board of the Alliance of Hispanic Serving Institution Educators (AHSIE).

Lopez earned an MS in Statistics from the University of California, Riverside and a BA in Applied Mathematics from the University of California, San Diego. He is all but dissertation and anticipates completion of an Ed.D in Educational Leadership through a collaborative program with the University of California, San Diego and California State University, San Marcos.

Christina Ryan Rodriguez


Dr. Christina J. Ryan Rodriguez, the Dean of Enrollment Services, Equity, and Basic Needs at Golden West College, boasts a decade-long tenure within the Coast Community College and North Orange Community College Districts. Her extensive career has been marked by a comprehensive focus on credit, noncredit, dual enrollment, and career education.

Christina's exceptional leadership is evident in her groundbreaking initiatives. Beyond reducing barriers for student enrollment, she has spearheaded large-scale virtual case management, particularly during the pandemic, and implemented comprehensive retention interventions. Her innovative strategies, including streamlined processes, effectively break down obstacles to student matriculation.

With over 25 years of professional experience in both public and private higher education administration, Christina brings unparalleled expertise, having instructed at both K-12 and college levels. Her unique vantage point, shaped by her extensive educational background, positions her as a trailblazer in crafting student-centered initiatives.

As a pivotal member of the inaugural team behind the Enrollment Management Academy in 2016, Christina showcased her commitment to community colleges through a four-day intensive program. Over the past six years, she has been a featured presenter at conferences such as CSSO, Basic Needs Summit, and EMA, focusing on instructional and student services partnerships to elevate enrollment and retention efforts.

A Southern California native with academic roots extending to New York University and the University of Pennsylvania, Dr. Rodriguez holds a doctorate in Higher Education from Claremont Graduate University. Her research, centered on California Community College Presidents' Leadership in serving Latinx students at Hispanic Serving Institutions, reflects a profound dedication to diversity and inclusion.

Beyond her professional endeavors, Dr. Ryan Rodriguez's advocacy is deeply personal. As the daughter of a Cuban immigrant, her fierce commitment to providing opportunities in higher education as a catalyst for positive change speaks volumes.

Alketa Wojcik


Alketa Wojcik immigrated to the United States to attend MiraCosta College as an international student. Now, more than twenty-five years after leaving Albania, Dr. Wojcik is the Vice President of Student Services at the college, where she works closely with students, staff and faculty on programs that enhance thousands of lives each year.

Coming from a country where as a female she had no access to higher education and little opportunity for success, she worked hard to make the most of the opportunity she was given in the United States. Once she graduated from MiraCosta, she transferred to California State University, San Marcos where she earned a bachelor’s degree in business and a minor in Spanish. Later, she earned a master’s degree in leadership in postsecondary education from San Diego State University, and a doctorate degree from University of California, San Diego in educational leadership. She also participated in the Institute for Management and Leadership in Education (MLE) at Harvard University and was selected and participated as a Fulbright Scholar in Japan. 

Although she studied business, she fell in love with the mission of open access of community colleges and started her professional career as a student services coordinator supporting international students at MiraCosta College.  Later she became an associate dean of Student Services, and went on to serve as the dean of Behavioral Sciences, History and Community Education and the Site Administrator for the noncredit programs at the Community Learning Center, where she worked tirelessly to ensure that MiraCosta students have the best possible college experience. She became Vice President of Student Services for the college over five years ago and in her role, she has a fundamental belief in the value of education and lifelong learning as a means to have self-dependence, intellectual growth, economic stability, and a better society. She values closing the achievement gap through challenging and changing structures and systems to increase the social capital of the students and the upward mobility of the community. She is very active in the state to improve the higher education system in California and has served and continues to serve in several statewide educational boards.